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International Journal of Cross Cultural Management
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Understanding Interpersonal Trust in a Confucian-influenced Society

An Exploratory Study

Hwee Hoon Tan

National University of Singapore, hweehoon{at}nus.edu.sg

Dave Chee

National University of Singapore

Adopting a qualitative methodology, this exploratory study examined the construct of trust and its factors of trustworthiness as perceived in a Confucian-influenced society. The findings of our study indicated that there are emic differences in the meaning of trust as perceived in a Confucian-influenced setting. Specifically, we found a heavy reliance on affective factors of trustworthiness in the decision to trust. In addition, we found a number of factors unique to the context that facilitates the development of trust: diligence, perseverance, filial piety, thriftiness, respect for authority, a shared value of collective effort, harmonious relationship in the office, humbleness and magnanimous behavior. Implications are drawn and future research directions suggested.

Key Words: affective trust • cognitive trust • Confucian values • interpersonal trust • trust foci

International Journal of Cross Cultural Management, Vol. 5, No. 2, 197-212 (2005)
DOI: 10.1177/1470595805054493
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